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Cinefield Support

Questions about install, a home server, or a 3D mode? Email is the support channel.

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Please include: app version (Settings), visionOS version, and the steps that fail.

No stereo / no depth: the Simulator only renders one eye — test on a Vision Pro. Try ML for 2D sources, or SBS / Over-Under if the file is already stereo.
“No playable video”: start playback on the page for a couple of seconds, then try again. DRM (Netflix, encrypted YouTube, and similar) is not supported.
Home server: allow Local Network access. Check host, port, and HTTP vs HTTPS. For Plex with 2FA, paste an X-Plex-Token instead of a password.
Slow SMB/FTP: the file is downloaded in full before playback. That is expected for large movies.
Site video 403: the player sends the page Referer and same-site cookies for that host. Cross-site cookies are never replayed. If the site needs a logged-in session, sign in in the built-in browser first.